TERMS OF SALES
1. OBJECT
These general terms and conditions of sale aim to define the rights and obligations of KOMOREBI WORLD and the Customer of products presented by KOMOREBI WORLD on its site www.komorebiworld.com/ (hereinafter “the Site”). They apply exclusively between the company KOMOREBI WORLD, 88 Rue Saint-Louis en l'Île, 75004 Paris , Siret: 918 624 206 00010 (hereinafter "KOMOREBI") and unique identifier number: 918 624 206 and any natural person consumer visiting or making a purchase via said Site (hereinafter “the Customer”).
On the Site, KOMOREBI WORLD allows the Customer to order KOMOREBI WORLD brand products online (hereinafter "the Product(s)") in accordance with these general conditions.
Any order placed with KOMOREBI WORLD therefore entails the Customer's unreserved acceptance of these conditions. These general conditions may be modified at any time and without notice by KOMOREBI WORLD, the applicable conditions being those in force on the date of the order by the Customer.
2. Products and compliance
2.1. The Products offered for sale are presented on the KOMOREBI WORLD website and accompanied by a description.
2.2. The Products offered by KOMOREBI WORLD comply with the standards applicable in France.
Items such as, in particular, photographs, texts, graphics as well as all the information and characteristics illustrating and/or accompanying the Products are not contractual, which the Customer acknowledges.
Consequently, KOMOREBI WORLD cannot incur any liability in the event of error or omission of any of these elements or in the event of modification of the said elements by the suppliers and/or publishers.
2.2. The Products offered by KOMOREBI WORLD comply with the standards applicable in France.
Items such as, in particular, photographs, texts, graphics as well as all the information and characteristics illustrating and/or accompanying the Products are not contractual, which the Customer acknowledges.
Consequently, KOMOREBI WORLD cannot incur any liability in the event of error or omission of any of these elements or in the event of modification of the said elements by the suppliers and/or publishers.
3. Obligations of the customer
3.1. The Customer declares to be at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the Site.
3.2. The Customer undertakes to communicate to KOMOREBI WORLD the actual and necessary information for the performance of the service covered by these conditions as requested online and according to his situation, in particular his surname, first name, address, telephone. and valid email.
The Customer is responsible for the consequences arising from information transmitted that is false or inaccurate or whose recovery would be unlawful.
3.2. The Customer undertakes to communicate to KOMOREBI WORLD the actual and necessary information for the performance of the service covered by these conditions as requested online and according to his situation, in particular his surname, first name, address, telephone. and valid email.
The Customer is responsible for the consequences arising from information transmitted that is false or inaccurate or whose recovery would be unlawful.
4. Order
4.1. Any order will only be validated after acceptance of payment.
4.2. KOMOREBI WORLD reserves the right to cancel or refuse an order in the event of a dispute with the Customer on a previous order.
4.3. KOMOREBI WORLD can accept orders within the limits of available stocks. It informs the Customer of the availability of the Products sold on the Site at the time of the order confirmation.
If, despite KOMOREBI WORLD's vigilance, the products are unavailable, KOMOREBI WORLD will inform the Customer by e-mail as soon as possible. The Customer may then cancel his order and be reimbursed, where applicable, for the sums already paid.
Permanent or temporary unavailability cannot in any way engage the responsibility of KOMOREBI WORLD, nor can it open any right to compensation or damages in favor of the Customer.
4.2. KOMOREBI WORLD reserves the right to cancel or refuse an order in the event of a dispute with the Customer on a previous order.
4.3. KOMOREBI WORLD can accept orders within the limits of available stocks. It informs the Customer of the availability of the Products sold on the Site at the time of the order confirmation.
If, despite KOMOREBI WORLD's vigilance, the products are unavailable, KOMOREBI WORLD will inform the Customer by e-mail as soon as possible. The Customer may then cancel his order and be reimbursed, where applicable, for the sums already paid.
Permanent or temporary unavailability cannot in any way engage the responsibility of KOMOREBI WORLD, nor can it open any right to compensation or damages in favor of the Customer.
5. Price
5.1. The prices displayed on the Site are indicated in euros, all French taxes included (French VAT and other taxes that may be applicable), excluding shipping costs, participation in order processing costs and packaging costs.
Shipping costs, participation in order processing costs and packaging costs will be indicated in the Customer's basket, before the final validation of the order.
Prices may be modified at any time, without notice and in particular in the event of a change in tax or economic data. The articles will be invoiced on the basis of the rates in force at the time of the registration of the order.
Shipping costs, participation in order processing costs and packaging costs will be indicated in the Customer's basket, before the final validation of the order.
Prices may be modified at any time, without notice and in particular in the event of a change in tax or economic data. The articles will be invoiced on the basis of the rates in force at the time of the registration of the order.
6. Delivery
6.1. KOMOREBI WORLD delivers its Products in France and in all countries of the European Union and can, on request, deliver to any country.
The products are sent to the delivery address indicated by the Customer when ordering. Delivery cannot be made to hotels or PO boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times. In order for these deadlines to be respected, the Customer must ensure that he has communicated exact and complete information concerning the delivery address (such as, in particular: street number, building, staircase, access codes , names and/or intercom numbers, etc.).
In the event of a delay in delivery of more than 7 working days, if the product has not been dispatched, the Customer may cancel the order by registered letter with acknowledgment of receipt and request reimbursement of his order.
If the article was dispatched before reception of the cancellation of the order for late delivery of more than 7 days, KOMOREBI WORLD will refund the article and the shipping and return costs, upon receipt of the latter. ci, complete, in its original condition and with all the labels.
KOMOREBI WORLD undertakes to inform the Customer of the progress of the processing of his order.
In the event of damaged packages (already opened, missing products, etc.), the Customer undertakes to notify the carrier and KOMOREBI WORLD, by any means, of any reservations within 3 days of receipt of the product.
KOMOREBI WORLD cannot be held responsible for the consequences due to a delay in delivery not being its fault.
The products are sent to the delivery address indicated by the Customer when ordering. Delivery cannot be made to hotels or PO boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times. In order for these deadlines to be respected, the Customer must ensure that he has communicated exact and complete information concerning the delivery address (such as, in particular: street number, building, staircase, access codes , names and/or intercom numbers, etc.).
In the event of a delay in delivery of more than 7 working days, if the product has not been dispatched, the Customer may cancel the order by registered letter with acknowledgment of receipt and request reimbursement of his order.
If the article was dispatched before reception of the cancellation of the order for late delivery of more than 7 days, KOMOREBI WORLD will refund the article and the shipping and return costs, upon receipt of the latter. ci, complete, in its original condition and with all the labels.
KOMOREBI WORLD undertakes to inform the Customer of the progress of the processing of his order.
In the event of damaged packages (already opened, missing products, etc.), the Customer undertakes to notify the carrier and KOMOREBI WORLD, by any means, of any reservations within 3 days of receipt of the product.
KOMOREBI WORLD cannot be held responsible for the consequences due to a delay in delivery not being its fault.
7. Payment
Full payment must be made when ordering. At no time can the sums paid be considered as a deposit or down payment. The Customer pays for his order by credit card (Visa, Eurocard/Mastercard), with his Paypal account or by bank transfer, in accordance with the provisions of this article.
Komorebi World does not accept payment by check. The customer will have to go to the other means of payment offered.
For any transaction, the Customer will indicate the number appearing on the front of his card, the expiry date of his card and the cryptogram appearing on the back of his card (last three digits).
The communication by the Customer of his credit card number constitutes authorization for KOMOREBI WORLD to debit his account for the amount of his order.
No cash on delivery will be accepted, whatever the reason.
KOMOREBI WORLD retains ownership of the item until full payment of the price by the Customer. Purchases are made securely. The payment solutions adopted by KOMOREBI WORLD are 100% secure. For payments by credit card (credit card, visa credit card and e-credit card), all information that Customers communicate to KOMOREBI WORLD is strictly protected and guarantees the compliance and security of each transaction.
Komorebi World does not accept payment by check. The customer will have to go to the other means of payment offered.
For any transaction, the Customer will indicate the number appearing on the front of his card, the expiry date of his card and the cryptogram appearing on the back of his card (last three digits).
The communication by the Customer of his credit card number constitutes authorization for KOMOREBI WORLD to debit his account for the amount of his order.
No cash on delivery will be accepted, whatever the reason.
KOMOREBI WORLD retains ownership of the item until full payment of the price by the Customer. Purchases are made securely. The payment solutions adopted by KOMOREBI WORLD are 100% secure. For payments by credit card (credit card, visa credit card and e-credit card), all information that Customers communicate to KOMOREBI WORLD is strictly protected and guarantees the compliance and security of each transaction.
8. Warranties and Liability
KOMOREBI WORLD has, for all stages of access to the site, from the ordering process to the dispatch of the package or subsequent services, only an obligation of means. KOMOREBI WORLD cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any event qualified as force majeure, in accordance to law and case law.
10. Intellectual Property
Under no circumstances is the Customer authorized to download or modify all or part of the Site and in particular its content (listed products, descriptions, images, videos, etc.).
This Site or any part of this Site must under no circumstances be reproduced, copied, sold or exploited for commercial reasons without the express written authorization of KOMOREBI WORLD.
In general, all copyrights, trademarks and other distinctive signs and property or intellectual property rights appearing on the Site will remain the full property of KOMOREBI WORLD.
The Customer is therefore required to respect intellectual property rights and may not in any way use the trademarks appearing on the Site and on the Products if applicable, or register a trademark that would prejudice the holder of the rights, unless otherwise provided by contract.
The same applies to any other intellectual property right.
This Site or any part of this Site must under no circumstances be reproduced, copied, sold or exploited for commercial reasons without the express written authorization of KOMOREBI WORLD.
In general, all copyrights, trademarks and other distinctive signs and property or intellectual property rights appearing on the Site will remain the full property of KOMOREBI WORLD.
The Customer is therefore required to respect intellectual property rights and may not in any way use the trademarks appearing on the Site and on the Products if applicable, or register a trademark that would prejudice the holder of the rights, unless otherwise provided by contract.
The same applies to any other intellectual property right.
11. Guarantees and liability
KOMOREBI WORLD undertakes to use the confidential information of Customers only within the framework of the operation of its Site.
For the smooth running of the order, the personal data collected will be subject to computer processing, the Customer acknowledges having knowledge of it.
As such, the information concerning him may be communicated to technical service providers of KOMOREBI WORLD.
In addition, KOMOREBI WORLD may apply technical means to obtain non-personal information relating to Internet users and intended to improve the functionality of the site, for example by tracing the number of visitors to certain pages.
In accordance with the law of January 6, 1978 amended by the law of August 6, 2004, the Customer has a right to access and rectify personal data concerning him appearing in the files of KOMOREBI WORLD. Any request must be sent by e-mail to: contact@komorebiwolrd.com or by post to the following address: Valentin Denieul, 88 Rue Saint-Louis en l'Île, 75004 Paris
For the smooth running of the order, the personal data collected will be subject to computer processing, the Customer acknowledges having knowledge of it.
As such, the information concerning him may be communicated to technical service providers of KOMOREBI WORLD.
In addition, KOMOREBI WORLD may apply technical means to obtain non-personal information relating to Internet users and intended to improve the functionality of the site, for example by tracing the number of visitors to certain pages.
In accordance with the law of January 6, 1978 amended by the law of August 6, 2004, the Customer has a right to access and rectify personal data concerning him appearing in the files of KOMOREBI WORLD. Any request must be sent by e-mail to: contact@komorebiwolrd.com or by post to the following address: Valentin Denieul, 88 Rue Saint-Louis en l'Île, 75004 Paris
12. Force majeure
In the event of the occurrence of an event of force majeure, the party concerned must inform the other within fifteen (15) days of the occurrence of this event, by registered letter with acknowledgment of receipt.
Expressly, are considered as cases of force majeure or fortuitous event, in addition to those usually retained by the jurisprudence of French courts and tribunals, total or partial strikes, lockouts, riots, boycotts or other actions of an industrial nature or disputes business, civil disturbance, insurrection, war, bad weather, epidemic, blockage of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal modifications or regulatory forms of marketing, computer failure, blocking of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the contractual relationship.
All of the parties' obligations will be suspended for the duration of the force majeure event, without compensation.
If the force majeure event continues for more than three (3) months, the contract concerned may be terminated automatically without compensation for either party.
Expressly, are considered as cases of force majeure or fortuitous event, in addition to those usually retained by the jurisprudence of French courts and tribunals, total or partial strikes, lockouts, riots, boycotts or other actions of an industrial nature or disputes business, civil disturbance, insurrection, war, bad weather, epidemic, blockage of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal modifications or regulatory forms of marketing, computer failure, blocking of telecommunications, including wired or wireless telecommunications networks, and any other case beyond the control of the parties preventing the normal execution of the contractual relationship.
All of the parties' obligations will be suspended for the duration of the force majeure event, without compensation.
If the force majeure event continues for more than three (3) months, the contract concerned may be terminated automatically without compensation for either party.
13. General provisions
13.1. Partial invalidity of a clause
If any of the stipulations of these conditions is declared null or unenforceable by a competent court, it will be declared unwritten and will not invalidate the other stipulations.
13.2. Actualization
These general conditions may be modified at any time and without notice by KOMOREBI WORLD, the applicable conditions being those in force on the date of the order by the Customer.
If any of the stipulations of these conditions is declared null or unenforceable by a competent court, it will be declared unwritten and will not invalidate the other stipulations.
13.2. Actualization
These general conditions may be modified at any time and without notice by KOMOREBI WORLD, the applicable conditions being those in force on the date of the order by the Customer.
13.3. Applicable law - Competent court
These general conditions are subject to French law with regard to the substantive rules as well as the rules of form. Any dispute must be subject to a prior attempt at amicable settlement.In the absence of an amicable settlement, jurisdiction is attributed to the competent French courts, notwithstanding plurality of defendants or warranty claim.